Best Service...Competitive Pricing!
Free Shipping On Orders Over $500.

Frequently Asked Questions

Over the past 20 years of serving the entrance matting and elevator pad needs of Southern Florida, we’ve provided many sound solutions to our community’s businesses, hotels & condominiums.  Many property owners and managers don’t know exactly where to start and have many questions.  We’ve put together some of the most frequently asked questions to help you in your search.

Frequently Asked Questions

Floor Mats

Floor Matting needs vary for every business.  Variables such as size of business, number of employees, guests, entrances, and more are considered when Floor Safety Solutions evaluates and provides solutions for your floor matting needs.

According to a study conducted by the ISSA, if 1,000 people per day enter a building over a 20-day period where no matting is installed, they will track in about 24 pounds of soil. Per the study, it costs about $600 to remove one pound of soil, which amounts to a astonishing $14,400 just in this 20-day period. 

Adding just 10-15 feet of matting or walk off mats at the entrance(s) typically reduces 80% of the total amount of contaminants (think dirt, salt, mud) entering your facilities.

Preventive floor matting is your building’s first line of defense against dirt and moisture and  is typically the first thing people see when they enter your business.

There are many benefits of floor matting:

·       Controls floor care costs by preventing soil, moisture, and other contaminants from entering and being tracked throughout your building. Concentrates cleaning to smaller matting areas rather than the entire building. ISSA states that entrance matting of at least six feet can remove 40 percent of soil, 12 feet can remove 80 percent of soil and 36 feet of matting can remove 99 percent of soil.

·       Safety protection from dangerous slips and falls.

·       Adds to the style, overall aesthetic, and image of your building.

·       Can be used to promote your brand by adding your logo and custom designs.

·       Enhances customer perceptions by showing your commitment to providing a safe, clean, and healthy building environment that limits exposure to contaminants.

We do! We carry and install a variety of matting to help illustrate necessary steps to preventing the spread of coronavirus in your business.

From directional mats to message mats, these mats can remind employees and customers of proper health and safety habits in your establishment to help stop the spread of COVID-19.

We have also recently added the Stepwell Sanitizing Mat, which aids in sanitizing shoes upon entry to your business.

These highly visible mats are available in multiple sizes.

Our floor mats are ADA (Americans with Disabilities Act) and NSI (National Safety Institute) approved and our standard floor mats are almost twice as thick as our competitors’ mats. Why? The extra thickness and weight mean that our mats will stay in place and they will last longer.

Yes, absolutely. We will provide a color proof based on the logo graphic you upload to us with any revisions for your approval before production begins. Color proofs are usually ready within 24 -48 hours from when we receive the logo graphic file. Once we receive your approval, the order goes into production. Custom logo mats are ready to ship in 5 to 7 business days depending on the type of logo mat ordered.

Mat sizes are always approximate due to normal variances in production. The variance can be 3% – 6%.

Elevator Pads

No, they are not. We make the closest larger standard size to fit your elevator and then we trim the elevator mats in place so that the mats fit your elevator exactly for our clients in South Florida. For clients further away, visit our Elevator Pads page for detailed measuring instructions.

Absolutely yes. For our clients in South Florida we will come out and take exact measurements so that your elevator pads are made correctly and fit properly. For clients further away we have a page of instructions so you can measure the elevator the same way we would so that the correct information gets to the factory for production.  We have a saying at Floor Safety Solutions… “It would be our pleasure to come out and measure”.

Floor Mat Service & Cleaning

Currently we provide scheduled mat cleaning service to Miami-Dade County, Broward County and the southern half of Palm Beach County. If you need a one-time cleaning we can go up to West Palm Beach.

Cost – Our cost is, on average, 30% below our competitors!  Annually our service will save you hundreds of dollars withour sacrificing quality.  Our low-cost solutions enhance your property’s appearance.

Safety – In this pandemic environment, you want to be assured that all surfaces including floors are clean and disinfected.  Our cleaning process uses state of the art chemicals that are not only  safe, but meet and exceed all OSHA safety requirements.  Well maintained floor mats will help reduce slip and fall accidents and limits your potential liabilities.  If your mats are unsafe (loose edging or tears) in any way, we repair them at no charge to you.

Convenience – Your staff already has its hands full with the day to day standard cleaning procedures.  Our service frees your staff to concentrate on those area where their attention is needed most.

Appearance – Your logo mats are the first thing your residents, guests and customers see coming into your building and the last thing they see when they leave.  Your staff will not be able to maintain your mats the way we do.  They just don’t have the chemicals, cleaning equipment and know-how.

Professional Mat Service – Our service guarantees to keep your floors drier and free from moisture.  Our mats stop dirt at the door!  Vacuuming alone will not capture hidden and trapped dirt. In fact, vacuuming only gets 10% of the trapped dirt.  If your mats are not cleaned properly, instead of being a solution to stopping dirt & moisture, they will allow dirt and mosture to be tracked throughout your building.

General Questions

For standard floor mats, custom logo mats, elevator pads, and elevator mats the normal lead time is 7-10 business days.